This contract is a legal binding agreement between the Guest (Renter) and the Property Owner (Hines). RENTAL OF OUR HOME AND / OR ENTRANCE INTO OUR RENTAL HOME AT CHECK-IN CONSTITUTES ACCEPTANCE OF THIS RENTAL AGREEMENT BETWEEN OWNER AND RENTER. PLEASE READ AND OBSERVE ALL.
Renters Name:______________________________________________________
Stay Dates:________________________________________________________
Rental Home and Rate Paid: ________________________________________
**** Renter agrees to follow the Check-In (4:00 pm) and Check-out (10:00 am) times. Please follow this schedule, as there will be someone in the rental home before and after you, and the cleaners require this time to clean the home. We cannot make exceptions to our maximum occupancy policy for each rental home. Please No exceeding occupancy exceptions. We check and strictly inforce this. Max. occupancies are final, as per Owner, each Resort and local Fire Marshall. If you exceed the max. occupancy in one of our rental homes, your stay will be terminated immediately, as per SC Rule to Vacate and Writ of Ejection laws enforced by local police.
**** Renter agrees to not smoke in our rental home or on the balcony. Renter agrees to not bring any pets into our rental home or into the resort without our permission.
**** Vacation rental may be as short as 3 days min. or as long as 3-4 months max. with approval by Resort, as applicable. Rentals longer than 3-4 months require renter signature of approval of our long term rental agreement and Resort approval, if necessary in some cases. Each renter and homeowner must sign and date our 1-page vacation rental form / receipt before their stay, thus accepting this rental lease contract.
**** Renter, renter’s family, guests, children, agents, employees or visitors agree to abide by the "Rules of the Resort" and applicable SC rental laws. Renter must be at least 22 years old with valid driver's license and either a single family or 2-3 single families max. in some cases, no pets, no smoking, no teenagers, no college students, no single couples, no groups, except church or faith based groups and not exceed max. occupancy of the subject rental home. Renter is responsible for all children during their stay.
**** Renter agrees that owner shall not be liable for any damages or injury to renter, renter’s family, guests, agents, or employees while in our rental home or at the resort. Renter is responsible for any lost items in the home and repair of any damage to the home or its contents caused by renter, renter’s family, guests, agents, or employees during your vacation residency, and agrees to replace such loss and or repair such damage at renter’s own expense. Your credit card may be charged for any damages or problems that you cause during your stay.
**** Renter agrees to indemnify and save harmless Owner (Hines) from any and all costs, expenses, legal proceedings, attorney fees, suits, claims or demands whether from loss of life, damage to the property, or injury to the Renter, renter’s agent, family, or guest entering the property or resort of every kind and nature. Renter agrees to obey all Resort, Rental Home and Pool rules.
**** Renter understands that upon violation of any conditions, agreements, restrictions, covenants, and obligations of this property by force or statutory proceedings, in which case any and all monies paid by Renter will be forfeited by the Renter as liquidated damages in additions to and not in lieu or any rights or remedy available under law. If either party commences legal action to enforce its rights pursuant to this waiver or our rental home agreement, then the prevailing party in said legal action shall be entitled to recover its reasonable attorney's fees and cost of litigation relating to said legal action, as determined by a court of competent jurisdiction.
**** Owner - Hines may terminate this rental agreement with tenant for convenience with or without cause at the Owner's Sole Discretion and may terminate and or put out vacation tenant immediately, in the event of unpaid rent after 5 days past due, cancelled or bad rent check, damage to home, or unsettled dispute, or irreconcilable differences.
**** If renter submits a bad or cancelled check (insufficient funds) to owner, or causes damage to property or loss in property items, then owner may charge credit card used for deposit to collect any unpaid rent and cancelled check fees. In the event of re-entry by Owner, it is herein provided that Renter shall be liable in damages to said Owner for all loss sustained. Renter shall have no further claims against Owner. This home rental agreement between owner – Hines and renter is non-cancelable.
**** Renter agrees to keep home in good, clean condition, NOT MOVE or Rearrange Furniture at All!, and promptly report any damage, inventory shortages and/or repairs needed for rental home. Owner may or may not: replace item(s) or make repairs to rental home at Owners sole discretion, and owner shall have total control over our spending, expenditures, just as you have total control of your rental spending and money. Therefore, we may or may not spend our money to fix or replace items in our rental home, depending on cash flow, urgency, and final approval or not by owner: Hines. Typically, we substantially upgrade our rental homes every year since 1994, when we started renting our homes. We also offer in some cases a $50 reimbursement fee, if rental home needs anything, after getting approval by owner. We typically, meet or exceed our renters expectations. We also appreciate your business!
**** If rental home needs something under $50 total max./renter, please call owner: Stewart Hines at 843-301-7203 to request approval to buy item(s). Once you get my approval, items are under $50 total, you may purchase item(s) and mail / email or give me your receipt for reimbursement. Item(s) must be left in rental home after your stay. Once I have approved item(s), seen your receipt and verified they are in home after your stay, I will reimburse you up to $50 max. on some ocassions.
**** Renter agrees to not access or open the owners locked closet in rental home. Agent or authorized employee/repairman may enter premises at reasonable hours any day for the purpose of effecting necessary repairs and inspections.
Renter agrees to not use our home for any house/fraternity/sorority parties, youth groups, minors (unless accompanied by parents), or any unlawful, illegal or immoral purposes. If any questions, please call owner.
**** Renter agrees to not sublet or assign this rental agreement without consent of the property owner.
**** Renter agrees to abide by our "Before You Leave" policy: Turn off all lights, air conditioning, TV, appliances, washer / dryer, stereo, etc. Remove any and all trash or food that you brought into our rental home. Please place all dirty or used towels and linens on bathroom and bedroom floors, respectively. Please clean up kitchen, remove all your food and any of your items from our refrigerator, run dishwasher or clean dishes, glasses, utensils, etc. Use owners vacuum (in hall closet) on any spills (after clean up), sand or mess and leave home clean, as you found it when you checked - in. Renter agrees to not move any furniture, appliances, art, materials, etc. Please make sure all front and porch doors and windows are shut and all locked. An inspection of the rental home after your stay will be performed by Owner and cleaner to evaluate the rental home condition for next guests, and if any deposit shall be refunded, as applicable. Renter's credit card may be charged for any damages or problems to our rental home that Renter or his guests, any party member or family causes during Renter's stay.
**** Upon arrival, please inspect rental home immediately within first 60 minutes or by 5:00 pm at the latest or please call the next day before noon (Sundays are okay to call us after 9 am). Please call or email us of any specific problems within 60-min. of your check-in. If you have a problem with our rental home, you must call owner - Stewart Hines at 843-301-7203 immediately, when you arrive at check-in or by above times! Thank You!
**** Renter accepts our rental home "AS IS", and as shown on our website, which all of our pictures, info, text, virtual tours, videos, etc. are all actual, recent and accurate to the best of our ability and provide more visual description and info than most other rentals on the market! If you don’t like our resort or rental home for any reason, please we would rather you Not rent it. Our rental homes are very nice and clean to us and to thousands of our many satisfied renters, however, all are not brand new, nor totally pristine. Our rental home views and service are spectacular with superb bedding and at very discounted, bargain, owner direct prices! However, if you are a very critical or demanding type renter, you may want to spend more money and rent a brand new rental home that better suits your needs and tastes. We understand and know we can’t please everyone, but have > ~95% satisfied guests since 1994.
**** Renter agrees to not leave our rental home early before check-out date, or not check-in at all without telling owner immediately. Renter agrees to not demand or sue for refund of rental money in ANY case, whether, renter checks out early, or renter does not check-in, or if renter stays the full time, and then complains during or after stay. We’re sorry, no refund for early checkout or any case, except if an emergency (ex. Mandatory Hurricane evacuation mandated by City / Town / County official only). Refund Only for those days requiring mandatory hurricane evacuation, and must be approved in writing by Owner. Rental premises are considered clean, decent, safe and sanitary, per industry standards, which we typically exceed.
**** Renter can not use either cleanliness, or ambiance / decor of home or resort condition, etc.; or excessive noise or vibration beyound our control or responsibility, or ANY excuse other than a personal emergency (approved by owner in writing) to leave rental home early, before check-out date/time, or if renter wants any type of refund for Any Reason. Owner must have the opportunity to re-rent our home upon your early checkout and know of any and all problems, so that we may correct them at Owner's Sole Discretion. Renter agrees to call owner (843-301-7203 or email: shines@hhirentals.net or shines@myrtlebeachhomerentals.com) and our cleaner (See Final Confirmation Letter), if any problems. My Phone availability times are: 7 days per week - 9am untill 10pm Eastern Time or leave message or email me, and I will most likely respond to you within 1-2 days or typically that day.
**** Our several cleaners can correct cleanliness of the home (if needed) and have been cleaning for us for many years. On some rare occasions, the home may not be cleaned before your check-in, by inadvertent fault of cleaners, delays, scheduling mishap, etc., especially if cleaner(s) are very busy or have problem on a Sat. If home is not cleaned with fresh towels and linens upon check-in to our home or if you find any other problem(s), Renter agrees to call Owner immediately, so that we may call cleaner to fix problem(s), as deemed necessary by Owner and at Owner's sole discretion. Repairs that are the responsibility of the Owner will be made at the Owner's sole discretion. Only emergencies, as approved by the owner in writing, warrant early-check-out and or possible credit of rent money. Renter must request credit towards later stay in writing and must be approved in writing by the Owner before we credit any money or give credit towards next stay.
**** Cancellation / Refund Policy: $250 cancellation fee if you cancel anytime for any reason after making a reservation with us. $150 refund of your $400 deposit only. If deposit is greater for longer stays, etc. (i.e. $800 or $1000 deposit) then the cancellation fee is $250 for each additional $400 amount prorated. Refund of $150 of our $400 deposit, which goes toward your final rent (less $250 cancellation fee), if written cancellation is received before final balance is due (typically 1.5 - 2 months before stay), except if total rent is paid in full with credit card or check or via online with PayPal payment. We can not refund the ~4% PayPal charges for their online credit card transaction fee. PayPal keeps their ~4% transaction fee and we can not get it back. PayPal refunds can take up to 1-2 weeks typically to receive, due to their security policies. Final balance on a rental is typically due 1.5 - 2 months before your stay. A $400 security deposit is typically the minimum required for our 2BR/2BA home rentals to make a week reservation, which goes toward your final balance. The deposit is required to hold your stay and take it off the market, and is due typically within 5 business days of renter making reservation with owner, if paid by check or money order, and immediately at booking date, if paid with major credit card or online with PayPal payment. Any other refunds after the date that the final balance is due or date final payment is received (if PayPal or credit card) must be emergencies and must be approved by the owner in writing. A credit may be given towards your next stay with us on some occasions. If you pay by PayPal, check, credit card, money order, or any other form, we must talk to you live on the phone or in person before your stay or before a date which we inform you of, so as to confirm your reservation, and get information (phone #, renters age(s), # in party, confirm single family or 1-3 single families max., no smoking, no pets, no groups, and max. people in our rental home) from you, or your stay will be cancelled and your money refunded minus PayPal charge and $250 admin fee.
**** Renter agrees to contact us immediately if you have problems with anything in the home, or the rental home or Renter incurs damage or loss of item(s) during your stay. Please contact the subject resort management and us immediately if there is an emergency or problem. The resort may charge you for any services that they perform. Renter agrees to not write or post on the Internet a false or malicious or negative review of any kind regarding any of our rental homes. If you do, your credit card may be charged for a new VRBO, HomeAway or FlipKey ad. Please call us first during your stay to discuss any problems with our rental, so that we may correct them asap. We appreciate you doing this! Owner has authority to terminate your stay immediately and remove you from our rental home, if you significantly breach either our home or resort rules, as per SC Rule to Vacate and Writ of Ejectment laws served by local police.
**** Policies, rates, vacancy calendars, info, pictures, movies, virtual tours, etc. are subject to change without notice to renter due to: short term vacation rentals are "Live" online for purchase, upgrades to rentals, and constantly updating these parameters by owner.
**** Outdoor Grilling is NOT Allowed at most of our rental condos for vacation rental, as per Owner, Resort / HOA Rules; and due to the associated liability, risk of fire to building and insurance requirements at any time.
MORE RENTAL INFORMATION
We request each renter to inform us, if our rental home needs supplies, repairs or other things. This is mainly how we learn what each home needs, in addition to our inspections, staying at our homes in the Fall and Winter and from our cleaners. On some occasions, we will get them for you, if we deem them necessary and appropriate. Just like you, we have to watch our spending, and thus Owner reserves the right to approve or control our spending at Owner discretion. We also offer you a $50 reimbursement fee, if you buy things for our house that we approve before your purchase. We appreciate your valuable business & strive to make your vacation stay enjoyable. We also offer you a deeper discount on your next Sat to Sat Summer week stay with us, and a $25 appreciation fee, if you will write us a positive or good review on Facebook, Twitter, Angie's List, VRBO, HomeAway, FlipKey or TripAdvisor. Thank you!! Stewart Hines - owner.
Reservations:
Weekly - Typically, Saturday to Saturday rentals from April - September. Deviations can be made on a last minute basis and are subject to availability. Discount for multiple week stay in the same property.
Nightly - 3 night minimum required. Call for restrictions and availability. Discount for 3+ nights stay in same property.
Winters - Winter monthly rates apply from October - end of March. One month minimum and Winter Rentals typically begin on the first of each month.
Check-In:
4 pm (Eastern Time). Owner will mail you a final confirmation letter with maps, rental info, home and resort rules, rental agreement, keys and parking passes. You should Not try to check-in at any front desk, as we are not on their rental program and you will have all mailed to you.
Check-Out:
10 am (Eastern Time). No late check-outs. Please slide keys, parking passes and magnetic card (B803 condo) under our locked owners closet in rental home, as per our final confirmation letter after preparing the unit for your departure, and closing & locking all doors and windows and observing our "Before you Leave" policy in our final letter to you. Check out time is 10 am sharp.
Rental Payment:
Weekly reservations typically require a $400 deposit which goes toward your final payment. On some occasions we may take a refundable security deposit, as we deem necessary due to risk and security of our rental home. Deposit is due typically within 5 days of making reservation. Final payment including taxes, deposit and any rental items is due typically 1.5 - 2 months prior to arrival. Personal checks accepted if received qat least 60 days prior to arrival. Payments after 30 days may be applied to Visa/Master Card or major credit card or PayPal. Canadian rental payments must be in U.S. funds and we only accept a certified or cashiers bank check. Sorry, no personal Canadian checks, since they can take 6-10 weeks to clear our bank.
Returned Checks:
A $20.00 service charge applies. In Horry County and Myrtle Beach, bounced checks will be reported to the local magistrate and fines could be issued.
Accidental Damage:
Intentional Acts, gross negligence or willful misconduct.
Evidence of and/or damage caused by pets (pets are prohibited in rental properties).
Damage done by unauthorized groups.
Loss of use or rental to future guests.
Loss or damage to guest's personal property or rental equipment brought onto the premises.
Beyond Normal wear & tear.
Any damage caused by a violation of our rental agreement above or in an action that violates Local, SC State or USA Federal laws.
Does not apply to Acts of God
Owner will determine all necessary repairs, problems, etc. Please report all damages, problems, etc. to Owner: Stewart Hines at 843-301-7203 immediately. Owner is not responsible for the damage, loss or theft of personal property, including but not limited to automobiles, motorcycles, recreational vehicles, personal items and cash, etc.
Cancellations & Transfers:
Confirmed reservations are not transferable to another property. If you cancel your confirmed reservation and the property is not re-rented, you forfeit all of your rental amount, or in some cases we may offer you a credit towards your next stay with us. If you have paid in full and the rental home does not re-rent for your time, you forfeit all of your rental amount, or in some cases we may offer you a credit towards your next stay with us. If property is re-rented for same time as yours for same rate, all money prepaid may be refunded.
Vacation Protection Plan:
You may want to consider the option of protecting your family vacation investment through the purchase of travel insurance. However, We do not provide that. It provides protection should you be forced to cancel, interrupt or delay your trip due to evacuation, serious illness or a death of a family member. Travel Insurance is available to guests booking a minimum of thirty (30) days prior to arrival. Travel Insurance may be provided through CSA Travel Protection and you will receive information on their program via either email or standard mail. For more details on purchasing trip insurance, to file a claim or customer service, please call CSA directly at (877) 433-8749.
Capacity of Accommodations:
Properties are restricted to the number accommodates stated above regardless of available bedding. Exceptions made only for infants. Misrepresentation will result in eviction without refund. Campers allowed at properties for transportation only. All of our condominiums and houses do not allow recreational vehicle parking.
No-Nos To Know:
NO house parties. Property owners accepts single families only (1-3 families max.) only.
NO Groups. (Fraternity, Sorority, student, and singles) Misrepresentation will result in eviction without refund.
NO grilling on decks or porches or anywhere at any time.
NO fireworks on any of the premises.
NO exceeding max. occupancy for subject property.
NO moving of furniture.
NO phone calls charged to unit phone.
NO washing automobiles at unit.
NO motor home or camper hook up.
NO Pets! Misrepresentation will result in eviction without refund.
NO removal of bed spreads, pillows or linens or towels to the beach or pools or outside of rental home!
NO entering of our private locked owner’s closets.
NO hanging of any items on balcony rails.
NO rude or unjustified complaints or demands for refunds. Please give us a chance to fix problem, at Owner’s sole discretion.
No Pets
Pets are not allowed in any rental property. Misrepresentation will result in eviction without refund.
No-Smoking in Units:
All of our rental homes are designated as Non-Smoking. However, we cannot police or guarantee that the property will be smoke free; however, we will make every effort to respect this request. If a renter smokes in our non-smoking rental home, your credit card may be charged for damages and you may be asked to leave.
Parking & Complex Amenities:
Parking and other complex amenities are controlled by individual Home Owner Associations at condominiums and housing communities. Parking permits are issued based on allocated space determined by individual condominium associations. Owner is not responsible for parking rules, towing or parking tickets, nor the upkeep or maintenance of amenities such as elevators, pools or common areas managed by an association. Should you have problems, please call us and we will contact the appropriate property management company. Beach home parking is restricted by the physical limitations of the property.
Linens and Cribs:
Properties are equipped with pillows, bedspreads, mattress pads and some blankets. Clean bed & bath linens are also included. You may also bring your own linens and towels, if you wish. Cribs and crib linens are not available. Damaged, lost or stolen items are the responsibility of the renter, which you may be charged for.
Housekeeping:
Departure maid service is included in rental rate. Units are typically equipped with vacuum, broom and mop. Cleaning supplies are typically not provided. We request that the unit be prepared for departure by each renter by vacuuming, emptying the refrigerator, removing all trash, and starting the dishwasher. Your help is much appreciated and will help determine your next discount amount.
Equipment & Furnishings:
The rental properties are privately owned and are decorated and equipped to satisfy the particular tastes and desires of the individual owner. Conditions and furnishings vary according to age, cash flow and care given by the owner. Please Do not rearrange furniture or remove any items that are of the interior decor.
Handicap Facilities:
All condos are wheelchair accessible.
Locked Closets:
Owner has private storage closets in each rental home. These areas are absolutely not included in the rental. Please do not try to open them!
Construction:
Tourism is the largest industry in SC beaches that we have rental homes at; new houses and condos are always being built. We can not predict the location of all construction activity in the area and may not be able to inform you at the time you make your reservation whether or not your accommodations are near a construction site. Should you find yourself near construction, please exercise patience and understanding. It is beyond our control! In the event it becomes intolerable, we'll do our best to talk to the contractors, but no refunds or moves will be made.
Repairs:
We cannot guarantee air conditioning or appliances. There are NO REFUNDS should they fail. We strive to keep them in good working condition and will do everything possible to repair any malfunction within a reasonable time frame. All of our rental homes have new ac systems!
Routine Maintenance & Agent Access:
Owner, or its agents, may enter the rental home for the purpose of completing necessary maintenance or for other necessary purposes, as we deem necessary at Any Time. Often times it is impossible to notify you in advance of this work.
Resort Office Services (Condos):
Fax, copy machines and Internet access are sometimes available at some of the Condo Resort‘s office. Ask front desk to get key and tell them you are my guest of mine or please call owner. Also, advice on local restaurants, fishing, shopping, etc. is available for free from front desk typically. Please also ask us for assistance, as we are locals and have lived in each rental area.
Rental Items:
Owner is not responsible for any items rented through an outside agency. Rental items belong to the rental company and should be treated with care. If rental item(s) are lost or damaged, you will be responsible for repair or replacement cost. Rental items generally are delivered and picked up from properties.
Phones, Messages & Mail:
Please bring your cell phones and laptops with air card or wireless internet, as we use when we stay there. Some of our rentals do not have a phone or land line.
Late Arrivals:
You will be mailed all that you need to check-in after final payment has cleared our bank, and we have your signed vacation rental agreement / receipt back. Final letter includes: keys to our rental home, parking passes, info, maps, home and resort rules, our rental agreement, etc.), so no problem. We do advise you try to check-in at the normal check-in time of 4pm and check out at 10am.
Special Reminders:
All town and community ordinances are to be observed. No vehicles allowed on dunes or beaches, this is not Florida :) . No beach fires are allowed on the beach. Please use only beach access provided - do not walk on private property. Thanks in advance!
Electric Vehicles:
If you rent a golf cart at our rental home, please observe all rental co., local, and State laws. Electric vehicles (golf carts) are subject to all laws and ordinances applicable to operations of a motor vehicle on public roads, including that all operators must possess a valid driver's license. Traffic laws and ordinances are enforced by local authorities. Guests shall comply with all applicable laws and ordinances, shall be liable for any damage or injury they or their invitees cause while operating an electric vehicle, and shall hold Owner - Hines free and harmless from liability for such damage or injuries. Damage to electric vehicles is not covered by this rental agreement or by Owner.
Heated Pools:
Condos advertised with heated pools may be heated typically during the following time periods: March 1st - May 30th and September 1st - November 1st of each year. This is the responsibility of the Resort and not us and beyound our control. Please note that pool heaters may not operate if the air temperature surrounding the heat pump drops below 50 degrees Fahrenheit.
Lost & Found:
Owner is not responsible for personal items left behind. Items not claimed after 30 days will be donated to a local charity. Any items requiring shipping will be given to a local mailing service for COD return.
Typos:
Although every effort has been made for accuracy, Owner and webmaster - Stewart Hines is not responsible for errors in our website or letters to renters that we did not see, missed or didn't correct. We are all human. Mistakes happen. Descriptions and rates are subject to correction or change without notice and change constantly since live and online. OWNER RESERVES THE RIGHT TO REFUND DEPOSIT, REFUSE RENTAL OR DISCONTINUE OCCUPANCY IF, IN THE OWNER’S OPINION, TENANT IS DETRIMENTAL TO OUR PROPERTY.
TROUBLESHOOTING TIPS
Welcome to our beach vacation home! Here are some troubleshooting tips when problems or malfunctions occur. Please report any problem or damage to rental home immediately by calling owner - Stewart Hines at 843-301-7203, and please do not wait until check-out or afterwards. If renter unfortunately breaks and item, appliance, etc. in our rental home due to your misuse, neglect or damage, you may be responsible to pay for repairs or replacement, which is considered fair. If any item in rental home breaks,Owner may repair it, depending on cash flow and at owner’s discretion, per our vacation home rental agreement with renter. Typically, we fix most problems within 1 - 2 days.
Power Outages:
Find main breaker box and open. Flip tripped circuit breakers and hit reset button, to see if that fixes problem. Call owner at 843-301-7203, if can’t find breaker box or need electrician.
Air Conditioning and Heating:
Our HVAC systems are new in each home rental. Please turn off a/c and heat before you leave, as well as all electrical devices, lamps, appliances, etc. before you leave. Fan should be in the auto on position and system should be in the on cool or on heat position for maximum efficiency. Please lower settings gradually 2-3 degrees at a time, every 30 min. or so. PLEASE DO NOT LEAVE WINDOWS OR DOORS OPEN WHEN AC OR HEAT IS ON, AS IT WILL OVERWORK HVAC SYSTEM AND COULD CAUSE IT TO DUMP WATER ON FLOOR AND SHUT OFF ON HIGH WATER. If system will not come on, please check appropriate breaker to see if tripped and turn back on and off once, and then on again to reset.
Refrigerator and Freezer:
Our refrigerator systems are new in each home rental. On check-in Day, the refrigerator has been opened for an extended period of time to clean and empty, then it is filled with warm groceries by you. It will take at least 12 hours to cool your food and return to a medium temperature. Please keep the settings on normal or medium for maximum efficiency! Please do not turn up settings to high or maximum, as this will cause refrigerator / freezer to overwork and malfunction, as the coils will ice up and shut down. Then it will take ~1 day to defrost and get cool again without a repairman. Avoid frequent opening and closing of the refrigerator door during your first evening. This will help stabilize the refrigerator and your groceries will cool faster.
Washer / Dryer:
Please do not overload. Please be sure to clean out the lint filter in dryer before every use. If the washer or dryer does not have any power, please check circuit breaker in main disconnect box and trip / reset, if needed. Be sure to report any leaks immediately to owner and turn off water to washer! Make sure doors are fully closed before trying to operate. Please do not stop washer until it completes all cycles and has fully stopped. Then, please wait at least 3 min. after washer has fully stopped before opening door, as solenoid has it locked (OP #1208 condo only). Press and hold power and start to clear memory on washer computer (OP #1208 condo only). Please use ½ of normal soap amount only to prevent soap lock up. Washers are delicate, please be gentle.
Dishwasher:
Please use automatic dishwasher detergent only. The use of regular detergent will cause the dishwasher to overflow with soap suds on floor. If the dishwasher does not have any power, please check circuit breaker in main disconnect box and trip / reset, if needed.
Garbage Disposal:
Always have water running when using disposal. Push only small amounts of food only into the disposal with water running at all times. If disposal stops working or gets clogged. Try the following: Hit reset button on disposal unit under sink. If still does not work. Turn off circuit breaker to disposal at breaker box. Use end of broom handle in closet, etc. to stir or turn disposal teeth in drain to free disposal up. This will free up any clog typically and what plumbers generally do as troubleshooting first. Then turn power to disposal back on and retry. If still does not work, please call owner.
Range / Oven:
Some of our ovens are self cleaning, but others are not. If the door is locked, the oven will not work. If this occurs, please make sure the cycle is finished and the oven has cooled, then check for a release switch that will unlock the door. Burners sometime become unplugged during the cleaning process. Please check for disconnected plugs, if the burner does not come on. Most of our ranges are flat top stoves with no plugs.
Television / Remotes:
Some tv’s have cable box that is required for cable service through resort or a private company. Please make sure the TV is set on channel 3 or 4 and that the TV is on. You can do this manually, if remote is out of batteries. Turn TV off and on and change channels by using the cable box or remote. If remote does not work, please add new batteries, which we will reimburse you for. Our TV’s are typically new.
Resort Pools, Jacuzzis, Tennis Courts, Gym, Children‘s playground, Racquet Ball Court, Game Rooms, etc.:
As our tenant / quest, you may use these at the resort or even at a nearby resort that we also own rentals at in Myrtle Beach only. Before using some items, you may have to check with the front desk for permission, scheduling use time, racquets, balls, etc. Please tell them that you are a guest of Stewart Hines and he owns condo #……