Customer feedback to the Virtual Repairman-
The following testimonials are from satisfied customers
who have saved time and money by using our website:
wanted to say thanks for your professional advice regarding
various appliance repairs in my home. Your service is best
summed up by my wife's comment re your help forum: "That was
the best $12 you ever spent!".
made me look good!
I would like to
extend my thanks in the refund of the circuit board I purchased
from you. I thought I was just out that money. It
really capped off a truly professional experience from
start to finish from your company. The part was exactly
as stated, arrived quickly and now your customer
service is outstanding. Thank you again!
amazed that you guys give such detailed instructions for repair at no
cost! My Whirlpool washer made a terrible noise, and then would
not spin out the tub. I first called the local appliance
repair company, and the minimum estimate would have been $108,
plus parts. The washer is 10 years old and the cost was not the
issue, but the problem was getting a day scheduled to wait for
repairs. I went online to search for possible causes, and
found your instructions for the motor coupler replacement procedure.
My husband and I are both telephone splicer/repairmen and have
never looked under the cover at a washers parts, but we bought the parts
locally (only because we needed them that day), and repaired the washer
after working a ten hour day. That says a lot for your easy to
understand instructions, and drawings. Thanks so much for sharing
your knowledge and experience!
Hi, I found
your site through yahoo search, and saved $450. I can now return
the new washer to Sears thanks to your site showing me how to fix the
coupler ($15). I'm
no Handyman but with your site (and some time) I feel great that my washer
is up and
running even though I could not get the pump off the shaft (I just removed
the motor with the
pump still on). You got my future business. Thanks
Dear Friends of the Aspiring repairwomen and men:
My whirlpool dryer broke last night. It was the belt. With your
superb instructions I
took the dryer apart, put on a new belt and started drying clothes...all for
a great experience. I am ready to tackle the next appliance project,
thanks to you.
Keep it coming!
I run a few sites
myself and every now and then someone just writes to say they like it, so
I thought I would too! I rarely just say thanks, but Thank you very much
for the informative site.
I just wanted to thank you for your
site. I was able (with the help of
your site) to figure out a problem with my dryer (broken belt) and
repair it. Your instructions and diagrams were easy to understand.
Hi, I found your site
thru Yahoo Search, and am I ever glad I did. Thanks to your helpful
suggestions regarding a clothes dryer that heats up but does not dry clothes,
I was able to clean out the exhaust hose and the old dryer is as good as new.
You saved me at least $100.00. Thank you very much - I will recommend your
site to all of my friends...
you for shipping so quickly. I also want to take the time to thank you
for your website that walks you through a problem. I checked around
and you were by far the cheapest place for parts. Thanks again.
Thanks, so far so
good. I will not be defeated. I'm not the best handyman in the world but I
am learning. Thanks again for your help. I think your business is an
exellent idea and is the future for all "do it yourselfer's". You make me see
appliances in a whole different light. I am coming to you from now on for all
my fix it woes. I have told everyone that I know about the Virtual
Repairman. I hope you make a million.
The package was
received today and I just finished installing it.
It went easy, just
like the instructions on your Web page. I did use a block of wood to hold the
motor in place while I lined it up and slid it on.
If history repeats
itself, I'll be ordering this part again.
Thanks for having a
site, easy to find, easy to find clear instructions and just the right parts.
Received the parts for our clothes washer agitator on Friday. With your
instructions it was easy to have the whole thing up and working within an hour.
Even with the exchange to Canadian dollars I saved compared to having a
repairman look at the problem then fix it. Thanks and be assured that your site
will be the first one checked if any more appliance problems arise.
You are the BEST!!!! Thank you for taking the time to explain this part to me. I was totally confused since it wasn't in the manual. Also, let me say how
exceptional you are in your service. I emailed no less than 13 different sites trying to find one who could provide some sort of clue. Some sent totally erroneous
bits of info which didn't provide me any help. But, when you mentioned that these pins were used in manufacture, I knew you were right because I remember back to
when it was installed, the repairman pulled on a tab on the back of the machine which was to release these supports. He was able to recover only two.
Thank you again for sharing your knowledge with me. I have earmarked your page for future reference. You are the BEST!
The water valve solved the problem and
my wife has relieved me of my dish-washing duty. Its been awhile since I fixed some appliances. I
retired. I was the engineering manager of a high tech laser company.
helped design the first laser system's for the eyes and the heart arteries.
back around 1985. I also helped design a number of high tech laser
for NASA. I was written up in a number of newspapers showing
some of my
idea's. In 1957 I designed the remote starter for my 1954
Buick which was
written up in the newspapers, during the middle to the later 70's I was
written up for my idea's on how to cut back on your home heating oil
consumption. I was able to reduce mine by 40%.
I designed a one pound television transmitter that had a range of
miles. This was written up in several publications. I have
copies of these
articles and I would be happy to send them to you. Right now I am
on some automobile safety devices. I was also a combat vet during the
war. My wife and I are both ham radio operators. I want to thank you for the fast delivery of the water valve.
reading your appliance help forum. Now I know where to buy my parts.
I donít think I ever took the
time to say thanks for all your assistance. With your help, I was able to
successfully repair our Maytag washer. It was a good feeling to know that I
could do it, but only because of your website did I feel somewhat capable of
attempting it. Thank you for your help and informative website!
I just wanted to
thank you all for having such an informative site. I was on the job today
fixing an older Whirlpool washer, but I haven't had too much experience with
them. I was told that it would probably be the Wig-Wag, but when I went and
checked it out, I really wasn't sure. I came home and checked on Google for adivice, and your site had a perfect description of how to diagnose and
replace the part. Saved my day! Thanks a lot, and keep up the great work!
Well you did it. After a couple of home
repair projects that involved turning off the electrical main and setting
several circuit breakers. Later I was washing some clothes. When I went to
dry them the dryer would not get hot/warm. I went on-line found your site and
followed your suggestions to eliminate easy fixes. I reset the circuit
breaker several times and that was it. I did not even have to move the
dryer. WOW, I'm usually not this lucky. Thanks.
Thanks for the excellent service (& price).
Ordered it from you on Friday night and
had a confirmation email from you by 6am Sat.
Tuesday (Monday was a holiday-Columbus day) I got it.
From Austin, Tx to Burbank, Ca -ordered/paid/shipped/rec'd
mostly while the banks/govt were closed!
Does not get much better than that.
Thanks again & good luck.
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