| -- Technical Support
& Trouble Shooting Guide --
ACTiSYS Corporation has provided this online section of trouble shooting guidelines for
your review. In order to save yourself valuable time, please review
them before contacting our technical support team.
FAQ for ACTiSYS FIR
Motherboard Adapter, IR2000L
Q:
How do I know if my motherboard supports IrDA or not?
A: There are two
ways to find out. One way is from your motherboard menu. Another way
is from our web site (www.actisys.com) where it has partial list of
IrDA-ready motherboards. Please check with your motherboard
supplier:
a) If their IrDA
function was tested?
b) What IR speeds
have been tested to work well?
c) Is the IrDA
pinout on motherboard accurate?
d) What IrDA I/O
chip (model #) is used on the motherboard?
Q:
I have a motherboard that supports IrDA. Which product should I
choose from you?
A: We have two
adapters that are attached to and support IrDA motherboard. They are
IR-210L and IR-2000L. IR210L is for SIR, 9.6K-115.2K bps. IR2000L is
for FIR with speeds up to 4M bps.
Q:
What kind of driver software should I install for infrared function?
A: There are two
free drivers from Microsoft: Infrared Driver Ver. 2.0 Infrared
Driver Ver. 3.0 Beta. Ver. 2.0 is for SIR and is used with IR210L
adapter. Ver. 3.0 Beta is for FIR which will be officially
introduced with Windows 98, and is used with IR2000L. Before
installing Ver. 3.0, you need to know which I/O chip is used on your
motherboard. You'll need the appropriate device driver for the
respective IrDA I/O chip on your motherboard, together with the
Windows 95 IR driver. There are three manufacturers: Winbond, SMC
and NS (National Semiconductor). You may get this information from
their web sites: NS: http://www.national.com, Winbone:
http://www.winbond.tw.com, SMC: http://www.smc.com.
Q:
If my motherboard just supports SIR, can I use IR2000L?
A: Yes, our IR2000L
supports both SIR and FIR. You can use IR2000L as SIR for now. After
you upgrade your motherboard, you can still use the same IR2000L for
FIR.
Q:
If my motherboard doesn't support FIR, do you have any other product
for FIR?
A: Yes, we have
IR2000B, an ISA-bus add-on card. It is used together with IR2000L
for FIR speed up to 4M bps. IR2000B uses National Semiconductor
PC87108A I/O chip. It supports 5 modes: SIR, MIR, FIR, CIR, 500kHz
ASK.
Q:
What kind of operating systems can I use for these IrDA products?
A: You can use
Windows 95 operation system for SIR and FIR (beta), and DOS for SIR.
Microsoft will release Windows 98 and NT 5.0 that also has built-in
FIR driver which was tested against our IR2000B+IR2000L as
reference.
Q:
How can I set up my motherboard in BIOS?
A: Motherboard uses
UART 2 as infrared communication port. You need to set to HPSIR or
IrDA 1.0 for SIR, HPFIR or IrDA 1.1 for FIR and HALF DUPLEX mode.
If the
problem is still unsolved, please contact ACTiSYS technical
support.
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