| -- Technical Support
& Trouble Shooting Guide--
ACTiSYS Corporation has provided this online section of trouble shooting guidelines for
your review. In order to save yourself valuable time, please review
them before contacting our technical support team.
ACT-IR210L Trouble Shooting Guide
This Windows 95 application note is the trouble-shooting guide for using
ACT-IR210L infrared motherboard adapter. Before contacting ACTiSYS
technical support group, please read this guide carefully and follow the
steps to check the system.
- ACT-IR210L only supports
IrDA standard 1.0, the speed up to 115.2kbps. If the motherboard can
support IrDA standard 1.1 fast infrared, the speed up to 4mbps, please
contact our sales to order ACT-IR2000L instead of ACT-IR210L.
- Please make sure the pin
connection between the motherboard infrared connector and the
ACT-IR210L are set correctly. Only four pins are useful for ACT-IR210L
for either the motherboard infrared connector or ACT-IR210L's
connector. On ACT-IR210L side, the pin assignments are: Green-IRTX,
Yellow-IRRX, Black-GND, Red-VCC.
- Please check if the infrared
connector is enabled or disabled on the motherboard. For many
motherboards, you may also need to setup it in BIOS setup utility.
Please refer to the manual of the your motherboard.
- Make sure the Microsoft
infrared Communication Driver 2.0 has been installed correctly on the
system. If the driver needs to be reinstalled, please remove the
previous one, first, through Add/Remove Programs in Control Panel.
- During setup the driver,
the "Built-in Infrared Port on Laptop or Desktop" in
"Standard infrared devices" should be selected for the
hardware type. Do not select any hardware type under
"ACTiSYS" for ACT-IR210L.
Please
enable the infrared driver on both PC's
Motherboard information
for ACT-IR210L For Bios Settings
- Select "Integrated
Peripherals" or "Chipset Features" in the system Bios
setup.
- Onboard UART1(Com1, Seral
Port 1 ): 3F8H/IRQ4
Onboard UART2(Com2, Seral Port 2 ): 2F8H/IRQ3
- Onboard UART2 mode: IrDA
(or HPSIR; don't choose ASK)
- IR Duplex mode: Half (If
BIOS has this option)
- Tx/Rx Active: Hi/Lo or
No/Yes (If BIOS has this option)
- IR Transmission
delay: Enable (If BIOS has this option)
If the problem is still
unsolved, please
contact ACTiSYS
technical support.
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